Lando
For Schools & PTAREGISTERBring Lando to your school
For Schools & PTA
Bring Lando to your schoolREGISTER
Terms of Service

Terms of Service.

The rules of the road for enrolling a Student at Lando — written in plain English, organized so you can find what you need.

Effective

March 1, 2025

Questions?

support@findlando.com

TermsPrivacy

On this page

  1. 01Who can enroll
  2. 02Our programs
  3. 03Payment and fees
  4. 04Privacy & your data
  5. 05Acceptable use
  6. 06Intellectual property
  7. 07Safety and disclaimers
  8. 08Indemnification
  9. 09Enrollment changes
  10. 10Governing law & dispute resolution
  11. 11Additional info
1

Who can enroll

A few things we have to confirm before your Student can join a Lando class.

1.1

Legal authority

You confirm that you are the legal parent or guardian of the Student and have the authority to enroll them. By enrolling your Student, you agree you are responsible for compliance with these Terms on the Student's behalf.

1.2

Children under 13 (COPPA)

We collect personal information from children under 13 only after verifiable parental consent is provided, as required by the Children's Online Privacy Protection Act (COPPA). We verify parental identity (e.g., via a small, refundable credit card charge). By completing this verification and enrolling your child, you affirm your right to consent on their behalf.

2

Our programs

What Lando is, how you sign up, and how we handle changes.

2.1

What we do

We partner with schools, community organizations, and families to enrich student learning beyond regular school hours. Our services may include direct instruction, digital resources, and interactive lessons. We also use a digital platform to share updates, track progress, and send communications to parents.

2.2

Signing up

To register a Student, you must submit accurate information (e.g., name, school, grade, and any relevant health details). This helps us create a safe and tailored educational environment.

2.3

Changes to services

We may update or adjust our curriculum, schedule, or features at any time. If those changes significantly affect your Student's experience, we'll do our best to let you know in advance.

3

Payment and fees

How tuition, refunds, and missed payments work.

3.1

Tuition and fees

All tuition or fees will be clearly disclosed during enrollment. If you enroll through us, we work with a secure third-party payment processor (e.g., Stripe) to handle billing.

3.2

Refunds

Our refund policy varies by program and is disclosed at enrollment. Contact us if you have questions regarding withdrawals, missed classes, or cancellations.

3.3

Late or failed payments

If payments aren't made on time, we reserve the right to pause or cancel your Student's enrollment until any outstanding amounts are resolved.

4

Privacy & your data

A short version lives here; the full details are in our Privacy & Data Pledge.

✦

We never sell student data.

Not to advertisers, not to brokers, not to anyone. This is a hard line at Lando — required by COPPA, FERPA, and CPRA, and a commitment we'd make anyway.

4.1

Privacy & Data Pledge

We care deeply about how we collect, store, and use personal information, especially for children. Our Privacy & Data Pledge explains what data we collect, how we use it, and how we protect it. By enrolling your Student, you acknowledge reading and agreeing to that pledge.

4.2

Student information

We collect basic details, such as names, class activities, and photos of your Student's projects to share updates, evaluate teaching methods, and keep you informed.

4.3

Audio recordings

By enrolling, you acknowledge that we may capture classroom audio for teacher professional development. In certain situations, both parties (teacher and student/parent) must consent to audio recordings or local laws may require a more formal two-party consent — we will work with the school and you (the parent/guardian) to obtain any additional permissions before recording, or else will not record.

4.4

Data security

We take reasonable measures to maintain the confidentiality and security of all Student data, adhering to the latest data security standards and other applicable data protection laws. We will respond promptly to any data breaches and notify affected parties, as required by law.

4.5

FERPA (school-based programs)

The partnering school or district represents that it has obtained all necessary parental consents or otherwise has authority under FERPA to share student records with Lando. We act solely as a school official to provide educational services, and we will not use or disclose student records for any non-educational purpose without the school's explicit direction.

4.6

CPRA (California)

For California residents, we comply with the California Privacy Rights Act (CPRA), which grants you certain rights over personal data. Our Privacy & Data Pledge details how you can exercise those rights, including requesting access or deletion of your data.

5

Acceptable use

What we expect from everyone in a Lando class — kids and grown-ups.

5.1

Appropriate use

You agree not to misuse our services or interfere with anyone else's ability to enjoy them. That includes not entering false information or circumventing our security measures.

5.2

Student conduct

We aim to create an inclusive, safe environment. Harassment, bullying, or disruptive behavior by any participant (Student, teacher, etc.) is not allowed. If issues persist, we may remove the Student from the program to protect everyone involved.

6

Intellectual property

Who owns what, and how you can use our materials.

6.1

Our materials

All curriculum, content, and software are owned or licensed by Lando. You and your Student may use these only for educational purposes.

6.2

No unauthorized use

Please do not copy, distribute, reverse engineer, or create derivative works from our materials without our written consent.

6.3

Feedback

We welcome ideas to improve our programs. By sharing feedback, you grant us permission to use it without compensation.

7

Safety and disclaimers

What we do, what we promise, and what we can't guarantee.

7.1

Child safety

Although we take steps to ensure a secure environment, we are not a licensed childcare facility. Each partner school or facility may have its own safety policies, which you must follow.

7.2

No warranties

We provide the Services as is, without warranties of any kind. While we strive for quality, we cannot guarantee error-free operation or continuous availability.

7.3

Liability limits

To the fullest extent allowed by law, we're not responsible for indirect, incidental, or consequential damages (such as lost revenue). Our total liability is limited to the amount of fees you paid for the applicable enrollment period.

7.4

No sale of children's data

We do not sell personal data, including student or child data, or use it for targeted advertising. This aligns with COPPA, FERPA, CPRA, and other child privacy laws.

8

Indemnification

The legal protection we ask for if a problem traces back to misuse.

8

Indemnification

You agree to indemnify and hold harmless Lando, its officers, employees, and affiliates from any claims, damages, or liabilities arising from your or your Student's misuse of the Services or violation of these Terms.

9

Enrollment changes

How an enrollment ends — from either side — and what stays in effect afterward.

9.1

Our right to end

We may end or suspend enrollment if you or your Student breaches these Terms or if we discontinue a program.

9.2

Your right to end

You can withdraw your Student at any time, subject to our refund policy for any unused portion of tuition or fees.

9.3

Post-termination

Provisions regarding intellectual property, liability limits, indemnification, and dispute resolution remain in effect even after enrollment ends.

10

Governing law & dispute resolution

If something goes wrong, here's how we handle it.

10.1

Choice of law

These Terms are governed by Delaware law, without regard to conflict-of-law rules.

10.2

Arbitration

If a dispute arises that we can't resolve informally, we agree to final, binding arbitration administered by JAMS, under its applicable rules. Each party is responsible for its own arbitration costs unless otherwise awarded by the arbitrator. An arbitration award may be entered in any court with jurisdiction.

10.3

Class action waiver

Except where prohibited by law, each party waives the right to participate in any class, collective, or representative action. An arbitrator shall not consolidate the claims of more than one individual nor preside over any class, collective, or representative proceeding.

10.4

Exceptions

We may seek an injunction or other immediate legal remedies to protect our intellectual property or if there's a threat to children's safety.

11

Additional info

The standard contract housekeeping.

11.1

Entire agreement

These Terms, together with our Privacy & Data Pledge and any additional written enrollment agreements, constitute the entire agreement between you and Lando regarding the Services.

11.2

Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

11.3

Waiver

The failure of either party to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision.

11.4

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Still have questions?

Not sure what something means? Ask us.

A real person on the Lando team reads every message. Email is fastest; text works too if you want a quick answer.

Email
support@findlando.com
Text
+1 (650) 374‑5378
Lando

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